We are able to place a hold on a membership for up to three months. Simply email us at firstname.lastname@example.org and provide your account shipping name, email address, and the number of months (maximum of 3) you'd like to skip. Please submit your request by the 23rd of the month before the intended skipped month.
Articles in this section
- What is your cancellation policy?
- What is your return policy?
- When will my kits ship?
- When will I be billed after I make my first purchase?
- I am missing an item in my kit, what should I do?
- How do I skip a month?
- How can I add or remove a sibling add-on?
- How can I upgrade or downgrade my membership?
- Can I change the address my kits are shipping to during the membership?
- How do I update my credit card on file?