To update your credit card on file:
1) Log into your account page.
2) Click Update Payment Method on the right hand side next to Billing Details.
- If you update your card on file before the 1st of the month of which you are set to renew, then your membership will continue without interruption.
- If you update your card after the renewal date, between the 2nd and the 6th of the month, then your kit will ship with our second monthly batch on the 16th. Future kits will resume shipping around the 7th of each month.
- If you update your card after the renewal date and after your membership has been automatically cancelled (on the 7th of the month or later), please email or call us so that we may reactivate your account for you.