If tracking for your kit shows it as delivered, but you have not received it, not to worry! Sometimes carriers will mark items as delivered just prior to delivery., and often this will resolve within 48 hours. If your items have not shown up, please reach out to hello@raddishkids.com with your account name and account email address and we will be happy to help. If your kit encounters deliverability issues, please reach out within 30 days of delivery notice in order for a replacement to be processed.