If you are missing any item in your kit, please contact us within 30 days of receipt so that we can get the missing item shipped right out to you. You can call us at 310-450-3462 or email us at firstname.lastname@example.org. Please be sure to include your account name, typically the child's name that the kits are shipping to, along with your billing email address so we can locate your account.
Articles in this section
- I am having trouble accessing my account
- What is your cancellation policy?
- What is your return policy?
- Trouble accessing Raddish+?
- When will my kits ship?
- When will I be billed after I make my first purchase?
- I am missing an item in my kit, what should I do?
- How do I skip a month?
- How can I add or remove a sibling add-on?
- How can I upgrade or downgrade my membership?